Terms & Conditions
Welcome to www.shakaracouture.com! As part of the Services, SHAKARA COUTURE offers its Members the ability to purchase products. By using this website you agree to be bound by the Terms and Conditions set out below. If you do not agree to these Terms and Conditions in their entirety please do not use this website and its services.
The www.shakaracouture.com website is provided solely for your personal use. You may not use this website for any commercial purpose.
SHAKARA COUTURE reserves the right to modify these Terms and Conditions, at any time, without notice, so it is important to check them periodically. Continued use of the website and participation in our Services is considered acceptance of these Terms and Conditions and any modifications which we make.
References in these Terms and Conditions to "we", "us" and "Shakara Couture" are to Shakara Couture Limited, Registered in Nigeria located at 20A, Olubunmi Rotimi street, Lekki Phase 1, Lagos.
1. Online Shopping
1.1 We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.
1.2 We will not be liable if for any reason the Shakara Couture website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of the Shakara Couture website.
2. Member account, password and security
2.1 Registering and using the Shakara Couture website may involve you setting up an account and giving a password. You are fully responsible for maintaining the confidentiality of your account and the password, and all activities that occur under your account or password. You agree to immediately notify us of any unauthorised use of your account or password and any breach of security or misuse or suspected breach of security or misuse of the service, and ensure that you exit from your account at the end of each session if you use a shared computer. Shakara Couture cannot and will not be liable for any loss or damage arising from your failure to comply with this Clause 2.1.
2.2. You agree not to (i) register for, activate or use more than one Account; (ii) use a false or misleading address or e-mail address to activate or use an Account; (iii) present or supply false or misleading information to any entity involved in the Shakara Couture Services; (iv) register for an account on behalf of an individual other than yourself, or (v) register for an account on behalf of any group or entity without such group or entity’s written authorization.
2.3 Any duplicate accounts are subject to cancellation. Shakara Couture reserves the right to periodically monitor your use of our Services and the website and may request at any time that a Member provide proof in order to verify the accuracy of information provided by the Member at the time of registration or anytime thereafter.
2.4 Shakara Couture may, in its sole discretion, terminate or suspend any Member's Membership and/or access to all or part of its Services and the website for breach of these Terms and Conditions, or taking actions that are inconsistent with their intent. We shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Terms and Conditions or intent of these Terms and Conditions. Any decision we make relating to termination or suspension of any Member's account shall be final and binding.
3. Age restrictions
Shakara Couture does not sell products to persons under the age of 18 years. By placing an order for these products, you are confirming that you are of legal age and that the information you provide is truthful and correct. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
4. Order process
4.1 All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.
4.2 Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:
- The product you ordered is out of stock;
- Our inability to obtain authorisation for your payment;
- We have identified a pricing or product description error;
- There is a failure to meet the eligibility to order as set out at clause 2 in these Terms and Conditions;
- There is a system or procurement failure; and
- Failed customer validation checks.
4.3 In the event you make a purchase from us on the website or through the Services you will be required to provide us with your debit/credit card billing information. You agree to pay for all charges accumulated by you on the website. You acknowledge that you will have sole responsibility for all taxes relating to such order and you agree to pay all applicable taxes.
4.4 When you place an order on our website we shall email you an acknowledgement detailing the product you have ordered. This email is not an order confirmation or order acceptance from Shakara Couture.
4.5 Acceptance of your order and the completion of the contract between you and Shakara Couture will take place when your order is dispatched: we will email you that your order has been dispatched. We reserve the right to dispatch multiple orders separately.
4.6 In order to protect you and Shakara Couture from fraudulent transactions, you agree that we may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. Shakara Couture also reserves the right, at its discretion, not to ship items ordered or purchased on the website to certain addresses. If we choose not to ship an item, you will be notified and any charges to your credit card will be reversed, cancelled, or refunded, as applicable for products we do not ship. Shakara Couture reserves the right to cooperate with local, state, provincial and national authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful user activities and this reporting may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.
5.1 All local and international delivery will be made by United Postal Service Limited. Your shipping cost will be calculated based on your provided location during checkout. Deliveries are made during working days of the week. The delivery period of your order will be communicated via email once your order is confirmed and dispatched. A tracking number will be provided when possible. Shakara Couture may use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated. If no time period is indicated, delivery will be within 30 days.
5.2 There is a standard Packaging & Handling Fee applied to all purchased order(s) to be delivered to you.
5.2 There is an option of a store pick-up of your purchased item(s) as opposed to delivery. Store pick-up is only available during the stated working hours of the Shakara Couture store.
5.3 Risk of loss and damage of products passes to you on the date when the products are delivered to you.
5. Refund and Returns Policy
5.1 As it is our policy to try to process orders immediately it may not always be possible to stop an order from being shipped. If the order has not been shipped, Shakara Couture will attempt to reverse the payment to the billed debit/credit card deducting any transaction fees incurred by us during the purchase. Shakara Couture reserves the right (where a reversal is not possible) not to refund but to transfer the received payment to store credit to be used for another purchase by you. Once an order has been shipped, a refund of any payment made will not be possible.
5.2 We are unable to accept any returns or exchanges on any items purchased and shipped to the buyer.
6. Payment Methods
6.1 We accept payment via Zenith GlobalPay with MasterCard, Visa, Visa Debit and Credit cards.
6.2 If you choose to pay for an item using a payment card with a foreign currency denominated account, the account will still be taken in Nigerian Naira at the conversion rate applied by the relevant payment scheme at the time of processing your order.
6.3 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your purchase and payment secure, but, in the absence of negligence on our part, we will not be liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website. Our site uses industry standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and debit/credit card details.
6.4 By making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including, but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
7. Pricing Policy
7.1 All prices are in Nigerian Naira and inclusive of VAT.
7.2 Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
8. Product Availability / Information
8.1 Once an item is sold out it will be listed as ‘Out Of Stock’ on the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. Goods are subject to availability. As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
8.2 Where possible, a custom order for an item can be requested. Kindly email email@example.com to enquire further.
9. Copyright Policy
9.1 Copyright and other intellectual property rights in any communications, ideas, or other materials submitted or offered to us by you through on or by this website, unless specifically requested by us, shall become our property. You agree that submissions by you to this website must not risk infringing any right of any third party and in addition, you agree that no submissions by you to this website will be or contain libellous or otherwise unlawful, abusive or obscene material or constitute an invasion of privacy. As such, you are and shall remain solely responsible for the content of any submissions you make to the website.
9.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Accordingly, we suggest that you do not use the Shakara Couture website to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Nothing contained in these Terms and Conditions shall be construed as conferring any licence or right to use any trade mark, design right or copyright of the Shakara Couture website.
9.3 ‘Shakara Couture’ and ‘Glitterholics’ are registered trademarks of Shakara Couture Limited. Our logo and www.shakaracouture.com, are trademarks or service marks of Shakara Couture Limited. The website, including but not limited to its pictures, graphics, logos, page headers, button icons and service names constitute as intellectual property of Shakara Couture which may not be used or reproduced in connection with any product or service that is not affiliated with us, in any manner that is likely to cause confusion among customers, in any manner that dilutes our rights, or in any manner that disparages or discredits us. Other trademarks that appear on the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Any images of persons or personalities contained on the website are not an indication or endorsement of Shakara Couture or any particular product or our service unless otherwise indicated.
10. Liability and Indemnity
10.1 Shakara Couture shall not be liable for any direct, special, incidental, indirect or consequential damages including loss of profit or loss of opportunity that result from the use of, or the inability to use, the material on this website or the performance of the product purchased through the website or the conduct of other users of this website, even if we have been advised of the possibility of such damages.
10.2 The Shakara Couture website may also contain links to other websites, which are not operated by us. When you activate any of these you will leave our website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.
10.3 You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.
10.4 We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.
11.1 The purpose of this statement is to set out how we will use personal information that we may obtain about you. By using this website and/or by registering as a user of any services provided by Shakara Couture on this website you agree to our use of your data as set out herein.
11.2 When you register and use the Shakara Couture website you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or in manual files. We will use this data to fulfill our agreement with you. Please note that, to provide some of our services, we may require further details from you.
11.3 We may use information that you provide or that is obtained by us:
- to register you on our website and to administer our website services;
- to administer any prize draws or competitions you may enter;
- for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer, and to enable us to provide you with information about our products and services that we think are relevant to you through our marketing activities; and
- to keep you informed of such products and services (including special offers, discounts, offers, competitions and so on) by any of the following methods: email; telephone (including automated calls); SMS text message and other electronic messages such as picture messaging; post; or otherwise (including products and services of other companies and organisations) which we consider may be of interest to you.
11.4 We will use internal and external validation and fraud checking systems to verify your identity.
12. Copyright Violations
We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our copyright agent the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the website or the Services;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
For notice of claims of copyright infringement on the website or Services, you can send an e-mail to us at firstname.lastname@example.org
The website is controlled and operated in Nigeria. Any terms and conditions concerning the usage of this website will be governed by the laws of Nigeria and any dispute concerning use of this website will be determined exclusively by the Nigerian Courts.
14.1 We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.
14.2 We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
14.3 If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.
14.4 Shakara Couture reserves the right to amend, remove or vary the Services and/or any page of this Website at any time and without notice.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Shakara Couture. Any waiver of any provision of the Terms and Conditions will only be effective if in writing and signed by a Director of Shakara Couture.